Effective Date: 30/01/2019
1.2 Your privacy is very important to us and this policy explains how we collect and treat any information you give us or we collect from you.
1.3 We will seek your explicit consent to process data we collect or hold of you. Kindly note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your personal data, your use of www.cbx.one may not be possible.
2. YOUR DATA, YOUR RIGHTS
2.1 You now have more rights than ever before, you have the right to:
(a) request for a copy of any data we may hold of you;
(b) withdraw consent by notifying us, this may however disrupt your use of www.cbx.one;
(c) request for erasure from our database under certain circumstances the information we hold about you (with no effect on the lawfulness of any processing prior to your request to withdraw) however, if we believe that you are involved in illegal activities we reserve the right to keep a copy of your data to enable us to share this information with law enforcement authorities;
(d) impose restrictions relating to further processing without prior consent, and
(e) portability of your data.
3. COLLECTION OF INFORMATION
3.1 CBX collects, processes and stores personal information collected from you via the following means:
(a) Information You Provide to Us such as:
(i) All documentation and information you provide us in accordance with our standard “Know Your Client” (“KYC”) and Ani Money Laundering (“AML”) processes;
(ii) All information provided when creating an account on cbx.one;
(iii) All information you provide when you fill out a form or when you participate in a discussion forum;
(iv) Any correspondence between you and our support team; and
(v) All other instance in which you voluntarily send us information
(b) Information We Collect Automatically When You Use the Services:
(i) Log Information: we collect information when you use the Services, including the type of browser which you use, access time, pages viewed, your IP address, and the page you visited before navigating to our Services.
(ii) Device Information: we collect information about the computer or mobile device which you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
(iii) Transaction information: we collect information about transactions you complete on the cbx.one, including the amount of virtual currency associated with a certain transaction, the type of the transaction executed, and others.
(c) Information Collected by Cookies and Other Tracking Technologies:
(i) We and our service providers may use various technologies to collect information, including cookies.
(ii) Cookies are small data files stored on your hard drive or in device memory that may only be sent to you when you access www.cbx.one. The information collected from cookies allows us to determine such things as which parts of cbx.one are most visited, difficulties you may experience in accessing www.cbx.one and your preferences. Cookies also help us manage the account registration process, reserve some transaction orders and information. With this knowledge, we can improve the quality of your experience on www.cbx.one.
(iii) You can prevent the setting of cookies by adjusting the settings on your browser. Be aware that disabling cookies will affect the functionality of www.cbx.one. Web beacons are electronic images which are typically stored in emails to help us confirm your receipt of, and response to, our emails and to provide you with a more personalized experience.
(d) Information We Collect from Other Sources:
(i) We may also obtain information from other sources and third parties, including but not limited to social media platforms and publicly available sources.
4. THE INFORMATION WE COLLECT FROM YOU
4.1 It is important you know what information we collect from you. We have detailed below the types of personal information (among other technical information as detailed above) we collect from you:
(a) your full name;
(b) a picture of you;
(c) ID and Passport number;
(d) date of birth and age;
(e) email address;
(f) postal address;
(g) phone number;
(h) marital status;
(i) credit worthiness;
(j) bank account number;
(k) bank name and details;
(l) past bank transactions information;
(m) credit score;
(n) certain virtual currency information; and
(o) any other information you choose to provide us from time to time.
4.2 If you have any questions or want any clarification regarding the information we store of you, please write to us.
5. USE OF INFORMATION
5.1 We may use information about you for various purposes, including to:
(a) Conduct our KYC and AML related inspections and reporting;
(b) Verify and complete a trade on cbx.one;
(c) Provide, maintain, and improve our Services;
(d) Send you technical notices, updates, security alerts, support and administrative messages;
(e) Send you promotional offers and other marketing material;
(f) Respond to your comments, questions and requests, and provide customer service;
(g) Resolve disputes and troubleshoot problems;
(h) Monitor and analyze trends, usage, and activities in connection with our Services;
(i) Link or combine with information we get from others to help understand your needs and provide you with better service; and
(j) Carry out any other obligation imposed on us in accordance with regional, national and international laws, rules, regulations and standards including those imposed by any governmental or regulatory authority and all applicable industry standards and standards determined by any self-regulatory body which apply from time to time to the Services or data protection (“Applicable Law”).
(a) We may share information about you with vendors, consultants, and other service providers who need access to such information to carry out work;
(b) In response to a request for information if we believe such disclosure is in accordance with any Applicable Law or as otherwise required by any Applicable Law;
(c) If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of CBX or others;
(d) In the process of any merger, sale of company assets, financing or acquisition of all or a portion of another company, including the negotiation period; and
(e) With your consent or at your direction.
6.2 Please note that we may also share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties.
7.1 We take the protection of your personal information seriously.
7.2 We use industry-standard data encryption technology and have implemented restrictions related to the storage of and the ability to access your personal information.
7.3 Please note that no transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure.
8. UPDATING YOUR DETAILS
If any of the information that you have provided changes, for example if you change your e-mail address or name or any other information provided by you or if you have any concern that the data we have collected or stored is incorrect, please contact us immediately and we will review and update our records.
9. PROTECTION OF CHILDREN’S PRIVACY
www.cbx.one is not directed to individuals under the age of eighteen (18), and we request that these individuals do not create an account or provide any data through www.cbx.one. We do not knowingly collect information from children under 18 without parental consent.
10. INFORMATION STORAGE
The data that we collect from you may be transferred to, and stored at, a destination outside the jurisdiction in which you live in. It may also be processed by staff operating outside the jurisdiction in which you live in who work for us or for one of our suppliers.
11. HOW TO COMPLAIN
12. CONTACT US
If you have any queries on any of the above, or the information we may hold about you, please contact us at [email protected].